Business Communication Assistant (Mandarin-Speaking) - Jakarta Utara

Join Pancaran Group as a Business Communication Assistant and play a pivotal role in enhancing our commercial and customer communication with Mandarin-speaking clients. This is a fantastic opportunity for a detail-oriented, culturally adaptable professional to contribute to our dynamic team in Jakarta Utara. You'll be at the heart of our operations, ensuring seamless communication and fostering strong client relationships.

Pancaran Group is a leading player in the Indonesian business landscape, known for its innovative approach and commitment to excellence. With a rich history spanning over two decades, we have established ourselves as a trusted name in the industry. As a Business Communication Assistant, you'll have the chance to work with cutting-edge tools and software, including Microsoft Office Suite and specialized communication platforms, to streamline our processes and enhance client interactions.

📋 Tanggung Jawab Pekerjaan

Key Responsibilities:

• Manage and maintain client communication records using Microsoft Office Suite and specialized CRM systems.
• Translate and interpret business documents, emails, and correspondence between Mandarin-speaking clients and internal teams.
• Coordinate with internal departments to ensure timely and accurate communication of client requirements and feedback.
• Assist in organizing and attending client meetings, both in-person and virtually, using Zoom and other video conferencing tools.
• Provide cultural and linguistic support to clients, ensuring their needs and expectations are met.
• Monitor and report on communication performance metrics to identify areas for improvement.
• Stay updated with industry trends and best practices in business communication.
• Support the team in maintaining high standards of professionalism and confidentiality.

🎓 Kualifikasi & Syarat

Kualifikasi & Syarat:

• Bachelor's degree in Business Administration, Communication, or a related field.
• Minimum 2 years of experience in business communication or a related role.
• Proficient in both written and spoken Mandarin (HSK Level 5 or equivalent).
• Fluent in English and Indonesian.
• Strong organizational and time management skills.
• Excellent attention to detail and accuracy.
• Ability to work well under pressure and meet tight deadlines.
• Experience with Microsoft Office Suite and CRM systems is a plus.

🛠️ Keahlian

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